Lost & Found Pets

What to do if you’ve lost your pet:

In the first instance, contact your local Dog Warden service. These are usually operated by your local council (Environmental Health Department). If it is out of hours and the council is not staffed, go to their website as there should be an out of hours service listed.

You can contact us on 01942 671215 during our opening hours to leave a description of your pet, the area it was lost and your contact details. We can then contact you if we hear anything.

Also contact the microchip database that your pet is registered with, check that your details are up to date and let them know the pet is missing. They will flag your pet as missing and can alert you if it is scanned and their owner details requested. They can sometimes help with producing missing posters, contacting local rescues, etc.

Local Council contact numbers:

– Leigh/Wigan:      01942 404364
– St. Helens:           01744 676789
– West Lancs:        01695 577177
– Bolton:                 01204 333333

Some vets will take in found pets, especially if they have been injured, so this is another good avenue to pursue. There are also online services who can support you (such as DogLost). It is important to inform as many people as possible to have the best chance of your pet being returned home.


What to do if you’ve found a dog:

If you find a dog during office hours (Monday to Friday) contact your local council dog warden service on the phone numbers above.

If you find a dog after 4pm on weekdays (when most councils close) or anytime at weekends, contact the relevant out of hours service for advice. These should be listed on the Council’s website.

You MUST report all found dogs to the Local Authority warden service by Law. If you wish to keep hold of a found dog then this must be done with permission of the Local Authority and you must have the dog scanned for a microchip. If you are permitted to retain a found dog you must keep it at the address provided for a minimum of 28 days – during this time it cannot be passed to any other person, charity or rescue.


We no longer accept stray dogs from any area, nor do we accept stray cats


If you find a pet, you are most welcome to come to the Home to have it scanned as ALL DOGS AND CATS should be microchipped and their details kept up to date by law. However, if we are not able to contact an owner we can advise on the next step – WE CANNOT ACCEPT FOUND DOGS OR CATS.

All dogs and cats should be microchipped and keeper details kept up to date. In a public place dogs should also wear a tag on their collar with their owner’s contact details on – IT’S THE LAW !

Microchip your pet here for £16.50 including registration!